Privacy Policy

Effective Date: January 1, 2026 | Last Reviewed: October 2026 | Reviewed by The CapitalZone Compliance Directorate

The CapitalZone Accounting and Bookkeeping (“The CapitalZone”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, and security of personal and corporate data entrusted to us. This Privacy Policy outlines how we collect, process, store, and safeguard your data in compliance with UAE Federal Decree-Law No. (45) of 2021 on Personal Data Protection (PDPL) and applicable commercial regulations.

1. Information We Collect

In providing accounting, tax, bookkeeping, and corporate advisory services, we collect information directly provided by you, including:

  • Identity & Contact Details: Full name, professional title, corporate email address, phone number, company name, trade license number, and office address.
  • Financial & Operational Documentation: General ledgers, trial balances, bank statements, sales/purchase tax invoices, VAT records, and payroll data provided for professional engagements.
  • Compliance & KYC Documents: Passports, Emirates IDs, and beneficial ownership (UBO) records collected to satisfy UAE Anti-Money Laundering (AML/CFT) statutory mandates.
  • Technical & Website Data: IP address, browser type, operating system, and pages visited collected via functional cookies to enhance browsing performance.

2. How and Why We Use Personal Data

We process personal and financial data strictly for legitimate business, contractual, and statutory purposes:

  • Service Delivery: Performing contracted accounting, bookkeeping, VAT return preparation, corporate tax filings, and management advisory.
  • Statutory Compliance: Satisfying mandatory legal requirements under UAE Federal Tax Authority (FTA) laws, Ministry of Economy guidelines, and AML/CFT regulations.
  • Client Communication: Responding to consultation requests, service enquiries, deadline reminders, and technical regulatory updates.
  • Security & Fraud Prevention: Protecting corporate assets, verifying identities, and safeguarding our digital systems against unauthorized access.

3. Data Retention and Security

We implement stringent technical and organizational safeguards—including multi-factor authentication, end-to-end encryption, and role-based access controls—to protect client records against loss, theft, or unauthorized disclosure.

In compliance with UAE Tax Procedures Law and Corporate Tax Law, financial records and supporting accounting documentation are retained for a minimum statutory period of 5 to 7 years, after which data is securely purged in accordance with our data disposal protocols.

4. Your Rights and Contact Information

Under UAE Federal Decree-Law No. (45) of 2021, data subjects have the right to request access to, rectification of, or restriction of processing of their personal data, subject to statutory retention obligations.

For privacy queries, data access requests, or regulatory clarifications, please contact our Data Protection Officer at info@czaccounting.com or visit our office at Business Bay, Dubai, United Arab Emirates.

Get Expert Accounting Support

Get reliable accounting, VAT, corporate tax, bookkeeping, and payroll support from experienced UAE professionals.

Email us at info@czaccounting.com

Whatsapp +971501562703

Landline +97143377591

Scan to contact The CapitalZone Accounting team on WhatsApp

Whatsapp +971501562703